# Campaign Overview

The campaign feature allows lenders to create a list of borrower contacts that meet certain criteria,
for consumption by auto-dialer systems. For example, if the "Auto-create collection cases" procedure is
configured along with the auto-close feature you can create a query that looks at the open collection
cases to understand what borrowers you consider to still be delinquent after starting collections on
them. You can then layer on which cases have been snoozed and/or do not have scheduled calls.
The campaign feature has two basic components. The Campaign, is a query that collects a list of borrowers
to contact that can be triggered at predefined intervals. The Contact Exporter defines how and where the
contacts are delivered. Multiple Campaigns can use a single Exporter. The lender can create and maintain
a list of Campaigns and Contact Exporters as needed.