{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"Communications","siteUrl":"https://docs.peachfinance.com","description":"API and product documentation for Peach Finance, a lending-as-a-service platform.","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"communications","__idx":0},"children":["Communications"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Peach's communications system is how your platform talks to borrowers — payment reminders, statement notifications, hardship outreach, regulatory disclosures, and any custom messaging your product needs. It runs across eight channels — Voice, Email, Fax, Text (SMS), Chat, Mail, GUI (in-app), and Document — with a shared template engine that exposes approximately 50 template variables, and supports both transactional sends (one borrower at a time, driven by a loan event) and bulk campaigns (many borrowers at once, driven by a SQL query)."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"in-this-section","__idx":1},"children":["In this section"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/communications/editing-templates"},"children":["Editing Templates"]}]}," — Customize communication templates using the API or the Admin Portal template editor."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/communications/bulk-sender"},"children":["Bulk Sender"]}]}," — Set up and run borrower campaigns with Redash queries and scheduled sends."]}]}]},"headings":[{"value":"Communications","id":"communications","depth":1},{"value":"In this section","id":"in-this-section","depth":2}],"frontmatter":{"seo":{"title":"Communications"}},"lastModified":"2026-05-01T14:33:55.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/communications","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}