# Manage advances

The Manage Advances tool lets you update the status of advances on a Multiple Advances installment loan. Use this tool to settle a pending advance, cancel a scheduled advance, or change an advance's processing state.

**Availability:** All clients
**Required permissions:** `loan.advance:update`
**Loan status:** `active`
**Loan types:** Installment with Multiple Advances only

## Manage an advance

1. From the agent-view Borrower Portal, open the loan and select **Loan options** > **Manage advances**.
2. The form displays a list of advances on the loan. Select the advance you want to update. Only advances in `pending` or `scheduled` status can be selected — other statuses are disabled.
3. Select the new **Status** from the dropdown. The available options depend on the advance's current status:
  - For **pending** advances: Settled, Pending.
  - For **scheduled** advances: Scheduled, Settled, Pending, Canceled.
4. If the advance is in `scheduled` status, you can also update the **Advance date** and **Amount**.
5. If your company requires a Case ID, select a case from the **Case ID** dropdown. See [Global behaviors — Case ID requirement](/servicing-operations/agent-only-tools/agent-tools-overview#case-id-requirement).
6. Select **Update advance**.


The advance updates immediately with the new status and details.

## Field reference

| Field | Description | Required | Values / Format |
|  --- | --- | --- | --- |
| **Advance** | The advance to update. Only `pending` and `scheduled` advances are selectable. | Yes | Radio group from advance list |
| **Status** | The new status for the advance. Options vary by current status (see table below). | Yes | Select (see status transitions) |
| **Advance date** | The date for the advance. Only shown and editable for `scheduled` advances. | Conditional | Date |
| **Amount** | The advance amount. Only shown and editable for `scheduled` advances. | Conditional | Currency |
| **Case ID** | The case associated with this action. | Conditional | Select from open cases. Required when `forceCaseIdOnAgentActions` is enabled. |


### Status transitions

| Current status | Available new statuses |
|  --- | --- |
| `pending` | Settled, Pending |
| `scheduled` | Scheduled, Settled, Pending, Canceled |


## Related pages

- [Agent-only loan tools](/servicing-operations/agent-only-tools/agent-tools-overview)
- [Manage payments](/servicing-operations/agent-only-tools/agent-tools-manage-payments)
- [Close a loan](/servicing-operations/agent-only-tools/agent-tools-close)